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Documentation Index

Fetch the complete documentation index at: https://mintlify.com/AmiraliNotFound/dummy-gemini-bot/llms.txt

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The bot includes a lightweight support ticket pipeline and audio transcription feature for DM interactions. Users can submit support requests directly from Telegram, admins receive them instantly, and can reply back through the bot — no external helpdesk software required.

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User Support Tickets

Users submit support tickets by sending the /support command in a direct message (DM) with the bot: 
/support <message>
The bot forwards the message along with the user’s Telegram user ID and username to every admin chat ID registered in the admin_chats table.

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Example

User (DM):   /support I can't get the bot to respond in my group

Bot → Admin: 📩 Support ticket from @john_doe (ID: 123456789):
             "I can't get the bot to respond in my group"
/support only works in DMs. Sending it in a group chat will not trigger ticket forwarding.

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Admin Replies

Admins can reply directly to a user’s DM through the bot using the /reply command: 
/reply <user_id> <message>
The bot sends the message to the specified user’s DM on behalf of itself.

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Example

Admin:      /reply 123456789 Hi, try adding the bot as admin in your group

Bot → User: Hi, try adding the bot as admin in your group
The user_id is included in every forwarded support ticket message, so admins can copy it directly for use with /reply.

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Audio Transcription

The /transcribe command lets any user get a Persian speech-to-text transcription of a voice note, powered by Gemini’s audio understanding:
  1. Find any voice note in the chat.
  2. Reply to it with /transcribe (or /transcribe@BotUsername in groups to avoid ambiguity).
  3. The bot returns the transcribed text in the same chat.
Transcription works in both groups and DMs. There is no file size configuration — the audio is sent directly to Gemini for processing.

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Admin Registration

For support ticket forwarding to work, admins must register their chat ID with the bot at least once. Registration is done by sending: 
/admin
in a DM with the bot. This stores the admin’s chat_id in the admin_chats table. Every registered admin receives a copy of all future support tickets.
If an admin has never sent /admin to the bot, they will not receive support ticket notifications — even if they are a Telegram group admin. Registration must be done explicitly via DM.

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