Overview
This guide will help you get started with Seguridad, covering your first login, understanding the interface, and performing common tasks. Whether you’re an administrator, regional unit operator, or consultation user, this guide will help you navigate the system effectively.First Login
Access the Login Page
Navigate to your Seguridad installation URL:You’ll see the Seguridad login screen with the system header and a login form.
Enter Credentials
Enter your username and password:
- Usuario (Username): Your assigned username
- Contraseña (Password): Your assigned password
If this is your first login, use the credentials provided by your system administrator.
Automatic Redirect
Upon successful login, you’ll be automatically redirected to your assigned dashboard based on your permission level:
- Regional Units (UR 1-15): Unit-specific dashboard
- Administrators: Administrative control panel
- Consultation Users: Read-only query interface
- Specialized Units: Specific module dashboards
Understanding User Roles
Your access level determines which features and data you can view or modify:Regional Unit Operators
Permissions: 1-15Access to specific regional unit (UR) data:
- Register incidents and preventivos
- Manage regional cases
- Generate unit reports
- Access unit-specific records
System Administrators
Permission: 0, 100Full system access:
- Manage all users
- Configure system settings
- Access all regional data
- Generate system-wide reports
Consultation Users
Permissions: 20, 200Read-only access:
- Query incident database
- View statistics
- Generate reports
- No data modification
Specialized Units
Various CodesSpecialized access:
- Federal crimes (4444)
- Traffic division (99)
- Operations (90, 803)
- Judicial access (21-28)
Navigating the Interface
Main Navigation Menu
The system uses a horizontal menu bar with dropdown options. The menu structure includes:- CARGA DE DATOS
- CONSULTA
- Other Options
Data Entry Section - Create new records:
- Preventivos: Main incident reports
- Maltrato Animal: Animal abuse cases
- Suicidios: Suicide incidents
- Accidente de Transito: Traffic accidents
- Fuga de Hogar: Missing persons/runaways
- Delitos Federales: Federal crimes
- Homicidio: Homicide cases
- Vehiculos Robados: Stolen vehicles
- Moto Chorros: Motorcycle thefts
- Parte Jefe de Turno: Shift supervisor reports
- PARTE 07-19 (Day shift)
- PARTE 19-07 (Night shift)
- Operativos: Operations
- Standard operations
- Integral operations
- Violencia Familiar: Domestic violence
- Usuarios: User management
- Herramientas: System tools
Session Management
The system maintains your session while you’re active:- Session Duration: Sessions persist while you’re active
- Inactivity Timeout: Configurable (default: 10 minutes, may be disabled)
- Session Variables: Username, password, and permission level stored
- Logout: Always use the SALIR button to properly end your session
Your session information includes your username (
_usr), permissions (_categoria), and last access time. This data determines what you can see and do in the system.Common Tasks
Registering a New Incident (Preventivo)
Preventivos are the primary incident reports in the system.Complete the Form
Fill in all required incident details:
- Date and time of incident
- Location information
- Type of incident/crime
- Involved parties
- Description and observations
- Regional unit assignment
Searching for Existing Records
- Search by Preventivo Number
- Search by Vehicle
- Date Range Queries
To find a specific incident report:
- Navigate to CONSULTA > Buscar Preventivo
- Enter the preventivo number
- Click search to view full details
- Review incident information, status, and history
This search is available to all users with consultation privileges.
Viewing Statistics and Maps
Access Statistics
Navigate to CONSULTA and select the category you want to analyze.Available statistical views:
- Crime statistics by type and region
- Traffic accident trends
- Operational efficiency metrics
- Regional comparisons
View Geographic Data
For spatial analysis:
- Go to CONSULTA > Mapa
- View incident locations on interactive map
- Filter by date range or incident type
- Identify high-incident areas
Map features may be available based on your permission level.
Managing Operations
For users with operational permissions:Register New Operation
- Navigate to CARGA DE DATOS > Operativos
- Select operation type:
- Standard operation
- Integral operation (comprehensive)
- Complete operation details:
- Date, time, and duration
- Participating units
- Operation objectives
- Location and scope
Document Results
During or after the operation:
- Record detentions and seizures
- Document evidence collected
- Link related preventivos
- Add observations and outcomes
Recording Specialized Incidents
Domestic Violence Cases
Domestic Violence Cases
Navigate to CARGA DE DATOS > Violencia FamiliarRequired information:
- Victim information and safety status
- Aggressor details
- Incident description and severity
- Protection measures taken
- Follow-up requirements
Traffic Accidents
Traffic Accidents
Navigate to CARGA DE DATOS > Accidente de TransitoDocument:
- Location and time
- Vehicles involved
- Injuries and casualties
- Road conditions
- Contributing factors
- Insurance information
Missing Persons
Missing Persons
Navigate to CARGA DE DATOS > Fuga de HogarCritical information:
- Missing person description
- Last seen location and time
- Circumstances of disappearance
- Contact information for family
- Risk assessment
Federal Crimes
Federal Crimes
Navigate to CARGA DE DATOS > Delitos FederalesRequires permission level 4444
- Federal jurisdiction details
- Case number and classification
- Coordinating agencies
- Special handling procedures
Shift Supervisor Reports
Shift supervisors must complete duty reports:Day Shift (PARTE 07-19)
- Navigate to CARGA DE DATOS > Parte Jefe de Turno > PARTE 07-19
- Document shift activities (7:00 AM - 7:00 PM)
- Include:
- Personnel on duty
- Major incidents
- Resource allocation
- Issues or concerns
Night Shift (PARTE 19-07)
- Navigate to CARGA DE DATOS > Parte Jefe de Turno > PARTE 19-07
- Document shift activities (7:00 PM - 7:00 AM)
- Same information requirements as day shift
User Management (Administrators)
System administrators can manage users:Create New User
Provide:
- Username (usd)
- Password (pwd)
- Permission level (permisos)
- Additional user details
Data Integrity Best Practices
Accurate Entry
- Verify all information before submission
- Use standardized formats for dates and times
- Include all required fields
- Double-check critical data (names, addresses, case numbers)
Timely Reporting
- Enter incidents as soon as possible
- Complete shift reports on time
- Update case status regularly
- Don’t delay urgent incident registration
Proper Classification
- Use correct incident types
- Assign proper severity levels
- Link related incidents
- Follow department guidelines
Documentation
- Include detailed descriptions
- Attach relevant evidence references
- Note follow-up requirements
- Maintain clear audit trail
Troubleshooting Common Issues
Cannot access certain menu items
Cannot access certain menu items
Session expired message
Session expired message
Cause: Inactivity timeout or session expirationSolution:
- Log in again through the main page
- Save work frequently to prevent data loss
- Contact administrator to adjust timeout settings if needed
Search returns no results
Search returns no results
Cause: Incorrect search criteria or no matching recordsSolution:
- Verify search terms (case numbers, dates, names)
- Expand date range if searching by time period
- Check if you have permission to view the data
- Try alternative search methods
Form submission fails
Form submission fails
Cause: Missing required fields or validation errorsSolution:
- Review all required fields (often marked with *)
- Check date format consistency
- Ensure numeric fields contain valid numbers
- Check for special characters in text fields
'Not authenticated' error
'Not authenticated' error
Cause: Session not established or expiredSolution:
- Return to login page and log in again
- Clear browser cookies if issue persists
- Ensure cookies are enabled in your browser
- Try a different browser if problem continues
Security Best Practices
- Never share your credentials with other users
- Change default passwords immediately after first login
- Log out when leaving your workstation
- Don’t access the system from public or untrusted computers
- Report suspicious activity to your administrator immediately
- Use strong passwords with letters, numbers, and symbols
- Don’t write down passwords in accessible locations
Getting Help
If you encounter issues or need assistance:Check Documentation
Review the Installation Guide for system configuration details.
Contact Your Administrator
For permission issues, technical problems, or account questions, contact your system administrator.
Next Steps
Now that you understand the basics:Explore Your Dashboard
Familiarize yourself with the features available for your role
Practice Data Entry
Create test records to learn the system (if in training mode)
Run Sample Queries
Generate reports and statistics to understand data analysis features
Review Reports
Examine existing reports to learn documentation standards
Training Available: Contact your department training coordinator for hands-on sessions and role-specific instruction.