What is Per Diem?
Per diem (Latin for “per day”) is a fixed daily allowance for:- Meals: Breakfast, lunch, dinner
- Incidental expenses: Tips, small items
- Lodging: In some configurations
Per diem rates are pre-configured by workspace administrators based on travel destinations and meal types.
Enabling Per Diem
Workspace admins must enable per diem:- Go to Workspace Settings
- Navigate to Per Diem
- Toggle Enable per diem rates
- Configure rates and destinations
- Save settings
Creating Per Diem Expenses
From the Create Menu
- Tap the green
+button - Select Submit expense or Track expense
- Choose the Per Diem tab
- Select your workspace (if multiple available)
- Enter the destination
- Choose the meal type or full day
- Select the date
- Review the calculated amount
- Submit the expense
From a Chat
- Open a workspace chat
- Tap Request money
- Select Per Diem from tabs
- Follow the creation flow
Per diem is only available if your workspace admin has enabled it and configured rates.
Per Diem Rates
Rate Structure
Per diem rates typically include: Destinations:- Cities or regions
- Countries
- Domestic vs. international
- High-cost vs. standard locations
- Breakfast only
- Lunch only
- Dinner only
- Full day (all meals)
- Partial day rates
Rate Examples
Sample rate table:Selecting Destinations
When creating a per diem expense:Destination Input
- Type the destination name
- Select from configured destinations:
- Exact city matches
- Region or country matches
- Recently used destinations
- Choose the most specific option available
Destination Hierarchy
If multiple matches exist:- City-specific rates take precedence
- Then regional rates
- Then country-wide rates
- Then default rates
If your destination isn’t listed, contact your workspace admin to add it.
Meal Type Selection
After selecting a destination:Available Options
Individual meals:- Breakfast: Morning meal
- Lunch: Midday meal
- Dinner: Evening meal
- Full day: All three meals
- Multiple meals: Select multiple individually
Meal Time Ranges
Some configurations restrict meals by time:- Breakfast: 6:00 AM - 10:00 AM
- Lunch: 11:00 AM - 2:00 PM
- Dinner: 5:00 PM - 9:00 PM
Multi-Day Per Diem
For travel spanning multiple days:Option 1: Multiple Expenses
Create separate expenses:- One per diem expense per day
- Each with the appropriate date
- Same destination (if unchanged)
- Select full day or individual meals
Option 2: Bulk Creation
Some workspaces support:- Date range selection
- Automatic per diem for each day
- Single submission for entire trip
Bulk per diem creation depends on workspace configuration. Check with your admin.
Per Diem Adjustments
Partial Meals Provided
If meals are provided (conference, hotel, etc.):- Select only meals you paid for
- Don’t claim provided meals
- Or choose a reduced rate if available
- Hotel includes breakfast
- Claim only lunch and dinner
- Or use “Lunch + Dinner” combined rate
Reduced Rates
Some situations warrant reduced rates:- Travel day (departure/arrival)
- Partial day travel
- Meals provided by client
- Company events with catering
Per Diem E-Receipts
Per diem expenses generate electronic receipts:- Per diem icon/badge
- Destination
- Meal type
- Date
- Amount
- Currency
Per diem e-receipts serve as proof of the allowance claim for audit purposes.
Editing Per Diem Expenses
Before Submission
Edit any field:- Destination: Change location
- Meal type: Select different meals
- Date: Adjust travel date
- Amount: Updates automatically based on rate
After Submission
Depending on policy:- May require approval to edit
- Some fields become locked
- Delete and recreate if needed
- Contact approver for assistance
Per Diem Compliance
Policy Rules
Workspace policies may enforce:- Maximum days: Limit per diem claims
- Approval required: Higher amounts need review
- Documentation: Proof of travel required
- Frequency limits: Prevent duplicate claims
Violation Detection
Common per diem violations: Duplicate per diems:- Same destination and date
- Multiple full-day claims
- Overlapping meal claims
- Future dates
- Dates outside travel period
- Weekends (if not allowed)
- Exceeds maximum daily limit
- Missing required approvals
- Destination not approved
Admin Configuration
Workspace admins manage per diem rates:Adding Destinations
- Navigate to Workspace Settings > Per Diem
- Click Add destination
- Enter destination name
- Set currency
- Add sub-rates (meal types)
- Save
Editing Rates
Modify existing rates:- Select the destination
- Choose the meal type
- Update the amount
- Save changes
Importing Rates
Bulk import per diem rates:- Download CSV template
- Fill in rates
- Upload CSV file
- Review and confirm
- Rates activate immediately
Rate History
Track rate changes:- View historical rates
- See effective dates
- Compare rate changes over time
- Audit rate modifications
Reporting and Analytics
Per Diem Reports
View summaries:- By employee: Individual usage
- By destination: Most common locations
- By date range: Trends over time
- By department: Team comparisons
Export Data
Download per diem data:- CSV or Excel format
- Filtered by criteria
- Include all expense details
- For accounting integration
Best Practices
1
Know your rates
Familiarize yourself with per diem rates for your common destinations.
2
Submit promptly
Create per diem expenses during or immediately after your trip.
3
Be accurate
Only claim meals you actually paid for out-of-pocket.
4
Add context
Include trip purpose and any special circumstances in notes.
5
Keep travel proof
Maintain records like flight confirmations to support per diem claims.
Troubleshooting
Destination Not Found
Solutions:- Check spelling
- Try nearby city
- Use country/region instead
- Request admin to add destination
Wrong Amount Calculated
Check:- Correct destination selected
- Right meal type chosen
- Currency is accurate
- Rate is current
- Reselect destination
- Choose correct meal type
- Contact admin if rate is outdated
Can’t Submit Per Diem
Common causes:- Per diem not enabled for workspace
- No rates configured
- Policy restrictions
- Missing required fields
- Verify workspace has per diem enabled
- Check policy settings
- Contact workspace admin
- Fill all required fields
Next Steps
Create an Expense
Learn how to create expenses
Distance Tracking
Track mileage for travel
SmartScan
Scan receipts automatically
Split Expenses
Share costs with others
