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Welcome to ESP Santa Fe de Antioquia

ESP Santa Fe de Antioquia is a comprehensive web-based management system designed for the Empresa de Servicios Públicos (Public Services Company) of Santa Fe de Antioquia, Colombia. Built on ASP.NET Core 3.1, this platform streamlines municipal service operations and citizen interactions.

What is ESP Santa Fe de Antioquia?

This system serves as the digital backbone for managing public services, providing both administrative tools and citizen-facing features. It enables efficient management of service requests, document workflows, employee coordination, and public communications.

Key Capabilities

PQRSD Management

Handle citizen requests, complaints, suggestions, and claims

Document Management

Organize and publish legal documents and official files

Employee Directory

Maintain staff profiles and organizational structure

News & Blog

Publish updates and announcements to the public

Service Catalog

Display available public services and offerings

Bidding & Procurement

Manage public tenders and participant registration

Brigade Coordination

Schedule and organize service brigades

Secure Authentication

ASP.NET Core Identity with role-based access control

Technology Stack

The platform is built with modern web technologies:
  • Framework: ASP.NET Core 3.1 MVC
  • Database: SQL Server with Entity Framework Core
  • Authentication: ASP.NET Core Identity
  • Email: SendGrid integration
  • UI: Razor Pages with responsive design

Who Should Use This Documentation?

Learn how to set up the development environment, understand the architecture, and extend the system with new features.
Get guidance on deployment, configuration, database setup, and ongoing maintenance.
Understand the core features and how to use the administrative interface for daily operations.

Installation

Set up your development environment

Configuration

Configure the application settings

Architecture

Understand the system design

Support and Contribution

This is an open-source project hosted on GitHub. Contributions, bug reports, and feature requests are welcome through the repository’s issue tracker.
This system is specifically designed for the public services needs of Santa Fe de Antioquia. While the codebase can serve as a reference for similar municipal applications, customization may be required for other contexts.

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