Diagnostic Module

POST /api/diagnostic/survey/quick
{
  "employeeId": "507f1f77bcf86cd799439011",
  "responses": {
    "moodToday": "regular",
    "workloadLevel": 4,
    "teamSupport": 3,
    "jobSatisfaction": 6,
    "freeText": "Demasiados pacientes hoy, equipo con poco personal"
  }
}

// From diagnosticService.js:153-191
async calculateRiskScore(responses, employee) {
  const weights = {
    moodToday: 0.3,
    workloadLevel: 0.25,
    teamSupport: 0.2,
    jobSatisfaction: 0.25
  };
  
  // Convert to 0-1 scale (inverted for workload)
  const scores = {
    moodToday: this.moodToScore(responses.moodToday),
    workloadLevel: (6 - responses.workloadLevel) / 5,
    teamSupport: responses.teamSupport / 5,
    jobSatisfaction: responses.jobSatisfaction / 10
  };
  
  // Calculate weighted risk score
  let riskScore = 0;
  Object.keys(weights).forEach(key => {
    riskScore += (1 - scores[key]) * weights[key];
  });
  
  // Adjust by employee factors
  const adjustments = await this.getEmployeeRiskAdjustments(employee);
  riskScore = Math.min(1, riskScore * adjustments);
  
  return {
    riskScore: Math.round(riskScore * 100),
    riskLevel: riskScore < 0.3 ? 'bajo' : 
               riskScore < 0.7 ? 'medio' : 'alto'
  };
}

// From diagnosticService.js:62-150
async analyzeTextWithAI(employeeId, text, context = 'feedback') {
  const prompt = `
  Eres un especialista en bienestar laboral del sector salud.
  Analiza el siguiente comentario y proporciona:
  
  1. Análisis de sentimiento (muy_positivo, positivo, neutro, negativo, muy_negativo)
  2. Puntuación emocional (-1 a 1)
  3. Nivel de confianza (0 a 1)
  4. Palabras clave importantes con su categoría
  5. Indicadores de riesgo si los hay
  6. Puntuación de riesgo de rotación (0-100)
  7. Recomendaciones específicas
  `;
  
  const message = await anthropic.messages.create({
    model: 'claude-3-sonnet-20240229',
    max_tokens: 1000,
    temperature: 0.3,
    messages: [{ role: 'user', content: prompt }]
  });
  
  const analysis = JSON.parse(message.content[0].text);
  
  // Save to database
  const sentimentAnalysis = new SentimentAnalysis({
    employeeId,
    text,
    analysis,
    riskScore: analysis.riskScore
  });
  
  await sentimentAnalysis.save();
  
  // Generate high-risk alert if needed
  if (analysis.riskScore > 70) {
    await this.generateHighRiskAlert(employeeId, analysis);
  }
}

// Base points for completion
employee.gamification.totalPoints += 5;
employee.updateStreak();
employee.gamification.level = employee.calculateLevel();

// Check for badges
if (employee.gamification.currentStreak >= 7) {
  badges.push({
    name: 'Participación Semanal',
    description: '7 días consecutivos respondiendo encuestas',
    earnedAt: new Date()
  });
}

// From diagnosticService.js:515-538
async generateSmartAlerts() {
  const alerts = [];
  
  // Pattern 1: Employees with 3+ medium/high risk surveys
  const employeesAtRisk = await this.findEmployeesWithRiskPattern();
  
  // Pattern 2: Low departmental participation
  const lowParticipationDepts = await this.findLowParticipationDepartments();
  
  // Pattern 3: Recurring negative sentiment
  const negativeTeamMembers = await this.findNegativeSentimentPatterns();
  
  return alerts;
}

// From diagnosticService.js:402-434
async generateRiskAlert(employeeId, riskAnalysis) {
  const alert = new SmartAlert({
    employeeId,
    type: 'riesgo_rotacion',
    severity: 'alta',
    description: `Empleado presenta riesgo alto de rotación (${riskAnalysis.riskScore}%)`,
    triggerData: {
      pattern: 'encuesta_alto_riesgo',
      metrics: riskAnalysis,
      confidence: 0.8
    },
    recommendations: [
      {
        action: 'Programar entrevista individual con supervisor',
        priority: 'alta',
        estimatedImpact: 'Identificar causas específicas del malestar',
        assignedTo: { role: 'supervisor', department: employee.jobInfo.department }
      },
      {
        action: 'Evaluar carga de trabajo actual',
        priority: 'media',
        estimatedImpact: 'Reducir estrés laboral',
        assignedTo: { role: 'rh' }
      }
    ]
  });
  
  await alert.save();
}

// From smartAlertSchema (models/SmartAlert.js:90-99)
smartAlertSchema.methods.autoEscalate = function() {
  if (this.severity === 'critica' && !this.escalated) {
    this.escalated = true;
    this.escalationHistory.push({
      escalatedAt: new Date(),
      escalatedTo: 'direccion_medica',
      reason: 'Escalación automática por severidad crítica'
    });
  }
};