Use this file to discover all available pages before exploring further.
You can subscribe to Aiven through your preferred cloud marketplace and have your Aiven charges billed directly to your cloud provider account. This simplifies procurement and consolidates your cloud spending.
Log into the Aiven Console using your marketplace-specific URL and verify that your billing is set up correctly.Check the Billing section to confirm your marketplace subscription is active.
2
Create your first service
Follow the quickstart guide to deploy your first service.All service charges will be billed through your cloud marketplace.
3
Set up your organization
Configure your organization structure, invite team members, and set up projects.See organizations and projects for details.
If you already have Aiven services with a different payment method:
Migrate existing services to marketplace billing
You can change the billing for existing services to use your marketplace subscription:
Link your marketplace subscription to the organization containing your services
In the Aiven Console, go to Billing → Billing groups
Select the billing group containing your services
Update the payment method to your marketplace subscription
Your services will continue running without interruption, and future charges will be billed through the marketplace.For detailed instructions, see the marketplace payment guide.
You’re charged only after creating and running Aiven services. The marketplace subscription itself has no cost.Billing is hourly based on the services you’re running and their configuration (plan size, cloud region, etc.).
Can I use multiple marketplace subscriptions?
Yes, you can have multiple marketplace subscriptions across different organizations. However, each organization can only be linked to one marketplace subscription.If you need to use services from multiple cloud providers, create separate organizations for each marketplace.
Can I switch between marketplaces?
You can change your billing method, but this requires updating your billing group configuration. Contact support@aiven.io for assistance with complex billing migrations.
Do marketplace prices differ from direct pricing?
Pricing is consistent across all channels. However, marketplace subscriptions may allow you to use existing cloud credits or commitments, which can reduce your effective cost.
What happens if my marketplace subscription ends?
If your marketplace subscription ends or is cancelled, you’ll need to add an alternative payment method to keep your services running. Aiven will notify you before any service interruption.