We’re here to help you succeed with Quickleap. Whether you need technical assistance, have billing questions, or want to share feedback, we have multiple support channels available.Documentation Index
Fetch the complete documentation index at: https://mintlify.com/dishant0406/quickleap/llms.txt
Use this file to discover all available pages before exploring further.
Getting help
Email support
Reach out to our support team at admin@lazyweb.rocks for any questions or assistance
Documentation
Browse our comprehensive documentation for guides, tutorials, and API references
FAQ
Find quick answers to the most common questions about Quickleap
GitHub
View our open source code, report issues, and contribute to the project
Support channels
Email support
For general inquiries, technical support, or billing questions, email us at: admin@lazyweb.rocks Our support team typically responds within:- Standard support: 24-48 hours
- Priority support (Professional/Enterprise plans): 4-8 hours
- Critical issues: We prioritize urgent, service-affecting issues
Include your account email and relevant redirect domain when contacting support for faster assistance.
Priority support
Professional and Enterprise plan subscribers receive priority support with:- Faster response times (4-8 hours)
- Dedicated technical assistance
- Direct access to senior support engineers
- Proactive monitoring and alerts
- Custom integration support
Priority support is included in Professional and Enterprise plans. See our pricing page for details.
Community resources
GitHub repository
Our code is open source! Visit our GitHub repository for:- Source code and development updates
- Issue tracking and bug reports
- Feature requests and discussions
- Contribution guidelines
How to report an issue on GitHub
How to report an issue on GitHub
- Visit our GitHub repository
- Click on the “Issues” tab
- Search existing issues to avoid duplicates
- Click “New Issue” if your issue is not already reported
- Provide detailed information:
- Steps to reproduce
- Expected vs actual behavior
- Screenshots if applicable
- Your plan tier and account email
Documentation
Explore our documentation for comprehensive guides:- Getting started: Quick setup guides for new users
- Features: Deep dives into Quickleap capabilities
- API reference: Complete API documentation with examples
- Integration guides: Connect Quickleap with your tools
- Best practices: Optimization tips and recommended patterns
What to include when requesting support
To help us assist you quickly, please include:Account information
Account information
- Your account email address
- Plan tier (if known)
- Approximate signup date
Technical details
Technical details
- Domain name(s) affected
- Redirect ID or URL
- Browser and device information
- Error messages or screenshots
- Steps to reproduce the issue
Impact and urgency
Impact and urgency
- How the issue affects your service
- Number of users or redirects impacted
- When the issue started
- Any workarounds you’ve tried
Common support topics
Technical support
We can help with:- DNS configuration and domain verification
- Redirect setup and troubleshooting
- Rule-based redirect configuration
- Analytics questions and data exports
- API integration and authentication
- SSL/HTTPS certificate issues
- Performance optimization
Billing support
For billing inquiries:- Plan upgrades and downgrades
- Payment method updates
- Invoice requests
- Refund requests
- Custom plan pricing
- Usage and limit questions
Feature requests
We love hearing your ideas! Submit feature requests:- Via GitHub Issues (preferred for tracking)
- Through email at admin@lazyweb.rocks
- Include your use case and expected benefits
Service status
Our globally distributed infrastructure is designed for maximum uptime and reliability.Real-time monitoring
Enterprise plans include access to real-time service status and uptime monitoring
Enterprise support
Need dedicated support for your organization? Enterprise plans include:- Dedicated support engineer: Direct contact with a technical expert
- Custom SLA: Guaranteed response and resolution times
- Proactive monitoring: We monitor your redirects and alert you to issues
- Training sessions: Onboarding and training for your team
- Architecture review: Help designing your redirect strategy
- Custom integrations: Dedicated development support
Contact us for enterprise support
Email admin@lazyweb.rocks with “Enterprise Support” in the subject line
Additional resources
Links
- Website: redirect.lazyweb.rocks
- GitHub: github.com/dishant0406/redirects
- Blog: Stay updated with product news and tutorials
- Solutions: Explore use cases and industry-specific guides
Created by
Quickleap is built with care by Dishant SharmaWe typically respond to all support requests within 24-48 hours. Priority support users receive faster response times.
Business hours
While our service runs 24/7, our support team operates during business hours:- Email support: Monitored daily, responses within 24-48 hours
- Priority support: Monitored continuously, faster response times
- Critical issues: Handled immediately regardless of business hours
Feedback and suggestions
We’re constantly improving Quickleap based on user feedback. Share your thoughts:- What features would make your workflow better?
- What documentation would be helpful?
- How can we improve the user experience?