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TranslogiX provides a public shipment tracking page at /track that anyone can use without signing in. If you have a package code, you can look up the current status, route details, and full location history of any shipment. This page explains how to use the tracking feature and what information is available.
The package code is assigned when the shipment is created. Ask the shipper or the transporter company for the code — it is not generated automatically by the recipient.

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Looking up a shipment

1

Go to the tracking page

Navigate to /track in your browser. No login or account is required.
2

Enter your package code

Type the package code into the search field (for example, PKG-001) and click Track.
3

View the result

If the code matches a shipment, you are taken to /track/[packageCode] where all tracking details are shown. If no shipment is found for that code, an error message is displayed with an option to try again.

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Shipment details

The tracking result page displays the following information about the shipment.

Package Code

The unique identifier for the shipment, shown at the top of the page.

Status

The current status of the shipment, shown as a colour-coded badge.

Source

The pickup origin — the location where the shipment started its journey.

Destination

The intended delivery location.

Vehicle

The vehicle number assigned to the shipment, or “Not assigned” if one has not yet been allocated.

Transporter

The name of the transporter company handling the shipment, if assigned.

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Shipment statuses

StatusMeaning
CreatedShipment has been registered but not yet assigned to a transporter.
AssignedA transporter and vehicle have been assigned; awaiting pickup.
Picked UpShipment has been collected from the source.
In TransitShipment is actively moving toward its destination.
DeliveredShipment has been delivered.
CancelledShipment was cancelled and will not be delivered.

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Tracking history

Below the shipment details, a chronological timeline shows every location update that has been posted for the shipment, from newest to oldest. Each update in the timeline includes:
  • Location — a human-readable description of where the shipment was at that point (e.g. Arrived at Dallas distribution center).
  • Timestamp — the date and time the update was recorded, displayed in your local timezone.
The most recent update is also highlighted separately at the top of the history section for quick reference.
Latitude and longitude coordinates are recorded with each update when provided by the driver, but they are stored internally and not displayed on the public tracking page. Only the location description and timestamp are shown.
If no tracking updates have been posted yet, the timeline shows a message indicating that updates will appear as the shipment progresses.

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Frequently asked questions

Tracking data is fetched directly from the database each time you load the page. Refresh the page to see the latest updates — there is no auto-refresh.
Where do I find my package code? Your package code is provided by the shipper or the transporter company when the shipment is created. It is not sent automatically by TranslogiX — contact the sender or logistics coordinator if you do not have it. Can I track a shipment without a package code? No. The tracking lookup requires an exact package code. Partial codes or other identifiers such as names or addresses are not supported on the public tracking page. Is there an API for tracking? Yes. Tracking updates can be fetched programmatically from GET /api/tracking-updates?shipmentId=[id]. This is a public endpoint that requires no authentication and returns all updates for a given shipment ID ordered from newest to oldest. 
{
  "trackingUpdates": [
    {
      "id": "uuid",
      "shipmentId": "uuid",
      "location": "Arrived at Dallas distribution center",
      "latitude": "32.7767",
      "longitude": "-96.7970",
      "createdAt": "2026-05-19T14:32:00.000Z"
    }
  ]
}

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