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Support

We’re here to help! Whether you’ve found a bug, need help with a feature, or want to connect with other users, there are several ways to get support.

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Getting Help

GitHub Discussions

Ask questions, share ideas, and connect with the community

GitHub Issues

Report bugs and track known issues

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Before You Ask

Before opening a new issue or discussion, please:
  1. Search existing issues - Your question might already be answered
  2. Check the documentation - Many common questions are covered in our docs
  3. Try the latest version - Your issue might already be fixed
The more information you provide, the faster we can help you. Include your app version, operating system, and steps to reproduce any issues.

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Reporting Bugs

Found a bug? Help us fix it by submitting a detailed bug report.

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What to Include

When reporting a bug, please include:
Specify the exact version of Obsidian Chess Studio you’re using (found in Settings → About) and your operating system.Example: v2.6.9 on Windows 11 or v2.6.9 on macOS Sonoma 14.2
Provide clear, step-by-step instructions to reproduce the issue:
  1. Open Obsidian Chess Studio
  2. Navigate to Analysis tab
  3. Click “Start Engine”
  4. Observe the error
  • Expected: What you thought should happen
  • Actual: What actually happened
Include screenshots or screen recordings if relevant. Error logs can be found in the app’s log directory.

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Submit a Bug Report

Report a Bug

Use our bug report template to submit an issue

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Feature Requests

Have an idea for a new feature or improvement? We’d love to hear it!
1

Check existing requests

Search GitHub Discussions to see if someone has already suggested your idea.
2

Start a discussion

Open a new discussion in the Feature Request category with:
  • A clear description of the feature
  • Why it would be useful
  • How you envision it working
3

Engage with the community

Discuss the feature with other users and maintainers to refine the idea.

Request a Feature

Start a discussion about your feature idea

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Community Guidelines

When participating in our community:
  • Be respectful - Treat others with courtesy and professionalism
  • Be constructive - Focus on solving problems and helping others
  • Be patient - Maintainers and contributors are volunteers
  • Follow our Code of Conduct
Please don’t use GitHub Issues for support questions. Use GitHub Discussions instead.

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Contributing

Want to help make Obsidian Chess Studio better? We welcome contributions!

Code

Submit bug fixes, features, or improvements

Translations

Help localize the app in your language

Documentation

Improve or expand our documentation
Check out our Contributing Guide to get started.

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Response Times

Obsidian Chess Studio is maintained by volunteers in their free time. While we strive to respond quickly, please be patient. Complex issues may take longer to investigate and resolve.

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What to Expect

  • Bug reports: Triaged within 1-3 days
  • Feature requests: Initial response within 1 week
  • Questions: Usually answered within 1-2 days
  • Pull requests: Reviewed within 1 week

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Stay Updated

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