If you forget your password, you can reset it without contacting an administrator. The process takes two steps: request a one-time code to be sent to your email, then submit that code alongside your new password. Both steps are described below.Documentation Index
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Request a password reset code
Send your email address to receive a 6-digit OTP. The API always returns a success message regardless of whether the email exists — this prevents attackers from enumerating registered addresses.EndpointRequest bodyResponseExample
The email address associated with your account.
Always returns
"Si el correo existe, recibirás un código de recuperación." — whether or not the email is registered or the account is active.Submit the code and your new password
Once you have the OTP from your email, send it together with your email and the new password you want to set.EndpointRequest bodyResponseExample
The email address you submitted in step 1.
The 6-digit OTP code delivered to your email.
Your new password. Must pass the server-side validation rules.
"Contraseña actualizada correctamente. Ya puedes iniciar sesión." on success.OTP codes expire after a short time window. If you receive a
401 response with "Código incorrecto o expirado. Solicita uno nuevo.", go back to step 1 and request a fresh code. Each new request invalidates any previously issued unused codes.