Skip to main content

Overview

States represent the workflow stages for work items in your project (e.g., Backlog, In Progress, Done). Each state belongs to a state group and can be customized with colors and ordering.

State groups

States are organized into predefined groups:
  • Backlog - Work items not yet started
  • Unstarted - Planned but not in progress
  • Started - Active work items
  • Completed - Finished work items
  • Cancelled - Abandoned work items
The Triage group is reserved for intake issues and cannot be created via the API.

Endpoints

List states

Retrieve all states for a project.
string
required
Workspace identifier
uuid
required
Project UUID
Response
uuid
State unique identifier
string
State name (e.g., “In Progress”)
string
Hex color code for UI display
string
State group: backlog, unstarted, started, completed, cancelled
number
Display order within the group
boolean
Whether this is the default state for new work items
Example
Response

Create state

Create a new state in the project.
string
required
State name
string
required
State group: backlog, unstarted, started, completed, cancelled
string
Hex color code (default: group-specific color)
number
Display order within the group
boolean
Set as default state for new work items (sets all other states to non-default)
Cannot create states in the “triage” group. Use the intake API for triage functionality.
Example

Update state

Update an existing state.
uuid
required
State UUID
string
Updated state name
string
Updated hex color code
number
Updated display order
boolean
Set as default state (automatically unsets other defaults)
Example

Delete state

Delete a state from the project.
Work items in this state will need to be moved to another state. Ensure you have at least one state per group.
Example

Default states

Each project must have one default state. When you create a new work item without specifying a state, it will be assigned to the default state.
Setting a state as default automatically sets default: false on all other states in the project.

State groups and workflow

States are organized into groups that represent different phases of your workflow:

Using states with work items

Set the state when creating or updating work items:

Best practices

Keep it simple - Start with 3-5 states per group. Add more as your workflow evolves.
Color coding - Use consistent colors for state groups (e.g., blue for unstarted, yellow for started, green for completed).
Clear names - Use action-oriented names that describe the work stage clearly.

Next steps

Work Items API

Manage work item states

Projects API

Configure project settings