If a dispute is raised, follow these steps.
Dispute Resolution Process
Review order context
Review order context and timestamps to understand the issue.
Submit evidence
Submit supporting evidence in-app. Include all relevant documentation.
Follow settlement updates
Follow settlement updates and resulting order state transitions.
On-Chain Settlement
Disputes are settled on-chain by authorized admins under protocol fault rules and dispute windows.
Always submit evidence promptly when a dispute is raised. The quality and timeliness of your evidence can significantly impact the dispute outcome.
Jury-based escalation tiers and governance-vote finality for disputes are planned for a future release.