Overview
Radar’s trip tracking feature enables you to track journeys from origin to destination with real-time ETAs, status updates, and approaching/arrival events. Perfect for delivery, ride-sharing, and on-demand services.Understanding Trips
A trip represents a journey to a destination geofence. Trips include:- External ID: Your unique identifier for the trip
- Destination: A geofence tag or external ID
- Metadata: Custom key-value pairs
- Mode: Travel mode (car, bike, foot)
- Status: Current trip state (started, approaching, arrived, etc.)
- ETA: Real-time distance and duration to destination
- Scheduled arrival: Optional expected arrival time
- Multi-destination support: Multiple legs for complex routes
Trip Lifecycle
Trips progress through the following statuses:1
Started
Trip has been created and tracking has begun.Status:
RadarTripStatusStartedEvent: RadarEventTypeUserStartedTrip2
Approaching
User is approaching the destination (within threshold).Status:
RadarTripStatusApproachingEvent: RadarEventTypeUserApproachingTripDestination3
Arrived
User has arrived at the destination geofence.Status:
RadarTripStatusArrivedEvent: RadarEventTypeUserArrivedAtTripDestination4
Completed or Canceled
Trip has been completed or canceled.Status:
RadarTripStatusCompleted or RadarTripStatusCanceledEvent: RadarEventTypeUserStoppedTripStarting a Trip
Start a trip with destination geofence tag or external ID:Either
destinationGeofenceTag or destinationGeofenceExternalId is required. Both can be provided for additional matching.Starting with Custom Tracking Options
You can specify custom tracking options for the trip duration:Trip Options Reference
Updating a Trip
Manually update a trip’s options or status:Pass
RadarTripStatusUnknown to avoid updating the trip status when you only want to update other properties.Completing a Trip
Mark a trip as completed:Canceling a Trip
Cancel an active trip:Getting Current Trip
Retrieve the current active trip:Trip Events
Receive trip events through theRadarDelegate:
Multi-Destination Trips
For trips with multiple stops, use trip legs:Creating Multi-Destination Trips
Updating Trip Legs
Update the status of individual legs:Update Current Leg
Update the current active leg:Reordering Trip Legs
Reorder legs in a multi-destination trip:Trip Properties
Access trip properties from theRadarTrip object:
Use Cases
Food Delivery
Track delivery driver location and provide customers with real-time ETAs and approaching notifications.
Ride-Sharing
Monitor driver progress to pickup location and notify passengers when the driver is approaching.
Package Delivery
Track couriers across multiple delivery stops with multi-destination trip legs.
Field Services
Track technicians traveling to service appointments with arrival notifications.
Best Practices
1
Use Unique External IDs
Use your own unique identifiers (order IDs, delivery IDs) as the trip’s external ID for easy reference.
2
Set Appropriate Travel Modes
Choose the correct travel mode (car, bike, foot) for accurate ETA calculations.
3
Include Rich Metadata
Store order details, customer information, and other context in trip metadata for personalization.
4
Handle Approaching Events
Listen for approaching events to send timely notifications to recipients.
5
Complete or Cancel Trips
Always complete or cancel trips when finished to maintain clean trip state.
For more details on trip tracking, visit the Radar documentation.