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Documentation Index

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Automate Your Restaurant’s WhatsApp Customer Service

Transform customer interactions with AI-powered WhatsApp automation for Picantería Lurwis. Handle orders, reservations, and inquiries 24/7 using n8n workflows and Google Gemini AI.

Get StartedView Architecture

Cliente: “Quiero pedir un ceviche de pescado”

Bot: “Excelente elección! Tenemos ceviche de pescado por S/. 25. ¿Deseas agregarlo a tu pedido?”

Quick Start

Get your WhatsApp automation up and running in minutes

1

Set up n8n Environment

Install n8n and configure your workspace with the required credentials for WhatsApp Business API, PostgreSQL, MongoDB, and Redis.
You’ll need a Meta Business account with WhatsApp Business API access to proceed.
2

Import Workflows

Import the two core workflows into your n8n instance:
  • Receptor: Handles incoming WhatsApp messages and buffers them in Redis
  • Procesador: Processes buffered messages with AI agents and manages business logic
# Import from the workflows directory
n8n import:workflow --input="workflows/Picantería Lurwis _ Receptor.json"
n8n import:workflow --input="workflows/Picantería Lurwis _ Procesador.json"
3

Configure Webhook

Set up the Meta webhook URL to point to your Receptor workflow endpoint:
https://your-domain.com/webhook/meta-verify
Configure webhook verification and activate the workflow to start receiving messages.
4

Test the System

Send a test message to your WhatsApp Business number and watch the automation handle it:
You: “Hola, quiero hacer un pedido”
Bot: “¡Bienvenido a Picantería Lurwis! Estoy aquí para ayudarte con tu pedido. ¿Qué te gustaría ordenar hoy?”

Key Features

Everything you need for automated restaurant customer service

Message Buffering

Redis-based system groups rapid messages from customers before processing, creating natural conversation flow.

AI Agents

Google Gemini-powered agents understand context and handle orders, reservations, and inquiries intelligently.

Multi-Service Support

Manages orders, table reservations, venue bookings, and general inquiries through a single interface.

Business Hours

Automatically validates business hours and sends appropriate responses when the restaurant is closed.

Explore by Topic

Deep dive into specific areas of the system

Workflows

Learn how the Receptor and Procesador workflows orchestrate message handling and AI processing.

Services

Explore the order system, reservation management, and customer inquiry handling.

Integrations

Configure WhatsApp Business API, databases, and AI services for seamless operation.

Deployment

Set up n8n, configure environment variables, and deploy to production.

Database Schema

Understand the PostgreSQL schema for orders, menu items, and audit logs.

Troubleshooting

Common issues and solutions for webhook problems, database connections, and AI errors.

Ready to automate your restaurant?

Start building your WhatsApp automation today and transform how you handle customer interactions.

Get Started Now