Key Features
Product Management
Manage your product catalog, variants, inventory, pricing, and media
Order Management
Process orders, handle fulfillment, manage returns and claims
Customer Management
Track customer accounts, order history, and manage relationships
Analytics Dashboard
Monitor sales performance, revenue trends, and business insights
Gift Cards
Create and manage gift cards, track balances and transactions
Discounts & Promotions
Set up discount codes, promotional campaigns, and pricing rules
Platform Access
The admin platform is accessible at/dashboard/platform/ and provides role-based access control to ensure team members have appropriate permissions.
Navigation Structure
The platform is organized into logical sections:- Products: Product catalog, variants, categories, collections
- Orders: Order processing, fulfillment, returns, claims
- Customers: Customer accounts, order history, groups
- Analytics: Real-time metrics, performance charts, insights
- Marketing: Gift cards, discounts, promotions
- Settings: Regional settings, payment providers, shipping options
Core Capabilities
Multi-Regional Commerce
Manage multiple regions with localized currencies, tax rates, and pricing:- Configure region-specific settings
- Set up multi-currency pricing
- Define tax rates and compliance rules
- Assign payment and shipping providers by region
Advanced Payment Processing
Integrate and manage multiple payment providers:- Stripe, PayPal, and manual payment methods
- Multi-currency support
- Automatic payment capture and refunds
- Webhook processing for real-time updates
Sophisticated Shipping Management
Handle shipping with flexibility and precision:- Multiple shipping providers (Shippo, ShipEngine)
- Real-time rate calculation
- Automated label generation
- Address validation and tracking
Claims & Returns Processing
Manage customer service efficiently:- Handle product returns with detailed tracking
- Process replacement and refund claims
- Upload claim images and documentation
- Track claim status and resolution
User Interface Features
Search & Filtering
Every list view includes powerful search and filtering:- Real-time search across multiple fields
- Advanced filter combinations
- Status-based filtering with tabs
- Saved filter preferences
Bulk Operations
Perform actions on multiple items efficiently:- Multi-select functionality
- Bulk status updates
- Export data for analysis
- Batch operations
Responsive Design
The admin interface works seamlessly across devices:- Desktop-optimized workflows
- Tablet-friendly layouts
- Mobile responsive design
- Touch-friendly interactions
Getting Started
Set Up Regional Settings
Configure your store’s regions, currencies, and tax settings to match your business requirements.
Add Payment & Shipping Providers
Connect payment processors and shipping providers to enable transactions and fulfillment.
Security & Permissions
The admin platform includes comprehensive security features:- Role-Based Access Control: Assign specific permissions to team members
- Audit Trails: Track all changes and actions in the system
- Secure Authentication: Session-based and API key authentication
- Data Encryption: Sensitive information is encrypted at rest
Performance Optimization
The platform is designed for speed and efficiency:- Real-time Updates: React Query for instant data synchronization
- Optimized Queries: Efficient GraphQL queries with pagination
- Cached Data: Strategic caching for frequently accessed information
- Background Processing: Long-running operations handled asynchronously
Next Steps
Explore specific areas of the admin platform:- Product Management - Learn how to manage your catalog
- Order Management - Process and fulfill orders
- Analytics Dashboard - Monitor business performance
- Customer Management - Build customer relationships