Arc Receptionist is Arcynex Development’s managed ticket outsourcing solution for Discord communities. Where Arc Support gives your team the tools to handle tickets internally, Arc Receptionist takes that a step further — allowing organizations to outsource their ticket workflows to a secure, managed process. It is currently available in Beta, giving early adopters the opportunity to shape how the product grows.Documentation Index
Fetch the complete documentation index at: https://mintlify.com/arcynex-dev/Arcynex/llms.txt
Use this file to discover all available pages before exploring further.
What is Ticket Outsourcing?
Ticket outsourcing means handing off the responsibility of responding to and resolving support tickets to a dedicated, external process rather than managing everything in-house. Arc Receptionist approaches this with a focus on security and reliability, keeping things Discord-native so your community members experience a familiar interface without needing to navigate external platforms.Beta Access
Arc Receptionist is currently in Beta. Access is limited while the product is being refined. To request Beta access or learn more about joining the program, reach out via the Arcynex Discord server or send an email to hello@arcynex.dev.
Join the Discord
Connect with the Arcynex community and request Beta access directly in the Discord server.
Contact Arcynex
Reach out to the Arcynex team with questions about Arc Receptionist or Beta enrollment.
Arc Receptionist is designed to complement Arc Support, Arcynex’s Discord support bot for in-house ticket management. Teams that need a fully managed outsourcing layer will find Arc Receptionist to be a natural extension of that workflow.