Arc Support is Arcynex Development’s Discord bot designed to take the friction out of running a support operation on Discord. Whether you manage a small community or a large server with a high volume of daily requests, Arc Support gives server owners and admins the tools to create, track, and resolve tickets in an organized, secure environment — without ever leaving Discord.Documentation Index
Fetch the complete documentation index at: https://mintlify.com/arcynex-dev/Arcynex/llms.txt
Use this file to discover all available pages before exploring further.
What Arc Support Does
Arc Support is a Discord support ticket bot that helps teams handle tickets efficiently and securely. When a member of your server needs help, Arc Support facilitates the creation of a structured, private ticket so your staff can respond in an organized way. Tickets are kept secure throughout their lifecycle, and staff have the tools they need to manage their queue and bring each request to a clean resolution.How It Works
Add Arc Support to Your Discord Server
Contact Arcynex Development to get Arc Support provisioned for your server, then accept the bot invitation link to bring it online.
Configure Your Ticket Setup
Work with the Arcynex team to configure Arc Support for your server — defining where tickets are created, which staff can manage them, and how the workflow fits your community.
Users Open Tickets Through the Bot
Members of your server interact with Arc Support to open a new ticket. The bot handles creating a private space for their request, keeping it visible only to them and your designated staff.
Get Started
Getting Started
Learn how to get Arc Support set up on your server and handle your first ticket.
Contact Arcynex
Reach out to Arcynex Development to obtain access or get help with your setup.
Arc Support is a fully released, production-ready product. It is actively maintained by Arcynex Development and available for Discord servers today.