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Overview

Deposits let you fund your Doss wallet from an external source. The system supports four payment methods: Bank Transfer, Stripe (debit/credit card), PayPal, and CoinPayments (cryptocurrency). The available methods for each currency are configured by the administrator. Deposit fees (percentage and fixed) are configured per currency and per payment method in Fees & Limits settings.

Starting a deposit

1

Go to Deposit

Navigate to Deposit from the main menu. Select the currency you want to deposit into and the payment method.
2

Enter the amount

Enter the deposit amount. The fee breakdown is displayed live. Only currencies that have an active deposit fee configuration are shown.
3

Review fees

The confirmation screen shows:
  • Amount you are depositing
  • Percentage fee and fixed fee
  • Total amount that will be processed (amount + fees)
4

Complete payment

Follow the steps for your chosen payment method (see tabs below).

Payment methods

Bank deposits require you to transfer funds to one of the configured bank accounts and then submit proof of payment.
1

Select a bank

After selecting Bank as the payment method, the available banks for your chosen currency are listed with account name, account number, and bank name.
2

Make the transfer

Transfer the deposit amount from your bank to the displayed account. Keep a record of your transfer reference.
3

Submit the deposit form

Return to Doss and submit the deposit form. You can attach a payment receipt file.
4

Wait for approval

Bank deposits are set to Pending status until an administrator reviews and approves the payment. You will receive an email notification when the status changes.
Bank deposits are not credited to your wallet automatically. An administrator must manually approve the deposit after verifying receipt of funds.

Deposit status tracking

StatusMeaning
PendingDeposit submitted but not yet confirmed (bank transfer awaiting admin approval, or crypto awaiting blockchain confirmations)
SuccessDeposit confirmed and wallet credited
All your deposits appear in the Transactions list filtered by type Deposit.

Fee calculation

Fees are calculated at the time of deposit based on the FeesLimit record for the selected currency and payment method:
percentage_fee = amount × (charge_percentage ÷ 100)
total_fees     = percentage_fee + charge_fixed
credited_amount = total_amount - total_fees
The amount credited to your wallet is total_amount - total_fees, not the gross amount entered.

Withdrawals

Move funds from your wallet to a bank account or crypto address.

Digital Wallet

View your wallet balance and transaction history.

Currency Exchange

Convert funds between currencies after depositing.

Send Money

Transfer wallet funds to another user.

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