Overview
Vehicle management allows you to register and maintain information about the vehicles you use for Viax trips. Each vehicle must be verified and approved before you can use it for passenger transport.Vehicle Types
Viax supports four vehicle categories:- Moto
- Carro
- Moto Carga
- Carro Carga
Motorcycle
- License required: A2 or higher
- Capacity: Driver + 1 passenger
- Best for: Solo passenger trips
- Insurance: Third-party liability minimum
- Valid registration (SOAT)
- Technical inspection (revisión técnico-mecánica)
- Age: Less than 10 years old
Vehicle Entity Structure
From the source code:Adding a Vehicle
Enter vehicle details
Fill in required information:
- Vehicle type (moto, carro, etc.)
- Plate number (format: ABC123)
- Make/Brand (e.g., Chevrolet, Yamaha)
- Model (e.g., Spark, FZ16)
- Year (e.g., 2020)
- Color
Upload documents
Required documents:
- SOAT (mandatory insurance)
- Tecnomecánica (technical inspection)
- Tarjeta de Propiedad (ownership card)
- Vehicle photos (front, back, both sides)
All documents must be current and not expired.
Submit for verification
Submit your vehicle for admin approval.Verification typically takes 24-48 hours.
Document Requirements
SOAT (Mandatory Insurance)
SOAT Requirements
SOAT Requirements
- Valid and not expired
- Plate number must match registered vehicle
- Coverage: At least third-party liability
- Clear, readable photo or scan
- PDF or JPG format
- Max file size: 5MB
Tecnomecánica (Technical Inspection)
Technical Inspection Requirements
Technical Inspection Requirements
- Valid certificate from authorized center
- Not older than 1 year
- Vehicle must have passed inspection
- Clear photo showing:
- Certificate number
- Expiration date
- Vehicle plate
- Pass/approval stamp
Tarjeta de Propiedad (Ownership Card)
Ownership Card Requirements
Ownership Card Requirements
- Official vehicle registration document
- Owner name must match driver or show authorization
- Both sides of card photographed
- Clearly shows plate number and vehicle details
Updating Vehicle Information
You can update certain vehicle details: Can be updated without re-approval:- Color
- Phone number (contact)
- Notes
- Plate number
- Make/model
- Year
- SOAT document
- Technical inspection
- Vehicle type
Document Expiration
The app tracks document expiration dates:Expiration Notifications
30 Days Before
First reminder to renew expiring documents
15 Days Before
Urgent reminder with instructions
7 Days Before
Final warning before document expires
On Expiration
Vehicle automatically disabled from service
Multiple Vehicles
You can register multiple vehicles:- Add up to 5 vehicles per driver account
- Switch between vehicles before going online
- Each vehicle verified independently
- Cannot use multiple vehicles simultaneously
- Set a default vehicle for quick starts
Switching Vehicles
Vehicle Photos
Upload clear photos of your vehicle: Required angles:- Front view
- Rear view (showing plate)
- Driver side
- Passenger side
- Interior (front and rear seats)
- Good lighting (daytime preferred)
- Clean vehicle
- Clear plate number visibility
- No filters or editing
- Recent photos (within 3 months)
Colombian Plate Number Format
Viax validates Colombian license plates:Vehicle Verification Status
| Status | Description | Can Use for Trips |
|---|---|---|
pending | Awaiting admin review | No |
approved | Verified and active | Yes |
rejected | Failed verification | No |
expired | Documents expired | No |
suspended | Temporarily disabled | No |
Removing a Vehicle
To remove a vehicle from your account:- Ensure no active trips with this vehicle
- Go to My Vehicles
- Select vehicle to remove
- Tap Remove Vehicle
- Confirm removal
Troubleshooting
Document upload failed
Document upload failed
Common causes:
- File too large (over 5MB)
- Wrong format (only JPG, PNG, PDF)
- Poor image quality
- Network connection issue
- Compress image before upload
- Use supported formats
- Ensure good lighting and clarity
- Try again with stable internet
Vehicle rejected
Vehicle rejected
Check rejection reason in notification:
- Expired documents
- Unreadable photos
- Plate number mismatch
- Vehicle doesn’t meet requirements
Next Steps
Document Verification
Learn about required documents and verification
Profile Management
Manage your driver profile
Start Driving
Begin accepting trips with your vehicle