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Overview

Your ride history provides a complete record of all your Viax trips, including receipts, route details, and driver information. Access past trips anytime to review fares, download receipts, or report issues.

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Accessing Your History

1

Open menu

Tap the menu icon in the app home screen
2

Select 'My Trips'

Navigate to your trip history section
3

Browse trips

Scroll through your chronological trip list
4

View details

Tap any trip to see complete information

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Trip History View

Your trip list shows: 
{
  "trips": [
    {
      "trip_id": "VX-2024-12345",
      "date": "2024-03-05",
      "time": "14:30",
      "from": "Calle 72 #10-34",
      "to": "Carrera 15 #85-23",
      "fare": 12500,
      "status": "completed",
      "vehicle_type": "carro",
      "driver_name": "Carlos Rodríguez"
    }
  ]
}
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Recent Trips

\n Last 30 days displayed by default\n
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All History

\n Access your complete trip archive\n
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Receipts

\n Download PDF receipts for any trip\n
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Favorites

\n Mark frequent routes as favorites\n
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Find specific trips quickly:
  • Today
  • Last 7 days
  • Last 30 days
  • Last 3 months
  • Custom date range

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Trip Details

Tap any trip to view complete information:

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Basic Information

  • Trip ID (unique identifier)
  • Date and time
  • Pickup and destination addresses
  • Distance traveled
  • Trip duration
  • Vehicle type
  • Final fare

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Driver Information

  • Driver name
  • Driver rating
  • Vehicle details
  • License plate
  • Your rating for this trip

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Route Details

  • Map showing actual route taken
  • Pickup location marker
  • Destination marker
  • Route highlighted

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Fare Breakdown

  • Base fare
  • Distance charge
  • Time charge
  • Surge pricing (if any)
  • Discounts applied
  • Total amount

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Downloading Receipts

Every trip has a digital receipt:
1

Open trip details

Select the trip from your history
2

Tap 'View Receipt'

Open the detailed receipt view
3

Choose format

Select PDF or email delivery
4

Download or share

Save to device or send via email
Receipts include all required information for expense reimbursement and tax purposes.

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Reporting Issues

Report problems with past trips:
If you believe you were overcharged:
  • Tap “Report Issue” on the trip
  • Select “Fare Dispute”
  • Explain the issue
  • Attach evidence (screenshots, etc.)
  • Submit for review
Report driver behavior or service issues:
  • Poor driving
  • Unprofessional conduct
  • Route deviation
  • Vehicle condition
  • Safety concerns
Report items left in the vehicle:
  • Description of item
  • Approximate location in car
  • Contact information
  • Driver will be notified

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Trip Statistics

View your travel analytics: 
class TripStatistics {
  final int totalTrips;
  final double totalDistance; // km
  final int totalDuration; // minutes  
  final double totalSpent; // COP
  final Map<String, int> vehicleTypeBreakdown;
  final double averageFare;
  final double averageRating;
}

Total Trips

Number of completed trips

Distance Traveled

Total kilometers

Time Saved

Total trip duration

Amount Spent

Total fare paid

Favorite Route

Most frequent destination

Average Rating

Your rating to drivers

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Exporting History

Export your trip data:
  • CSV Format: Spreadsheet compatible
  • PDF Report: Monthly summaries
  • JSON: Complete data export
  • Tax Report: Annual summary

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Next Steps

Profile Management

Update your user profile and preferences

Booking a Ride

Request your next trip

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