Reactions Overview
Reactions let viewers express emotions and respond to specific video moments using emojis. They’re:- Quick: One-click engagement
- Timestamped: Placed at specific video moments
- Visual: Appear on video timeline
- Aggregated: Show popular moments
- Non-intrusive: Don’t interrupt playback
Reactions are enabled by default alongside comments. They provide lightweight engagement without requiring text.
How Reactions Work
Adding Reactions
- Watch your video
- When you see something you want to react to, click the reaction button
- Choose an emoji
- Reaction is placed at that timestamp
Available Emojis
Common reaction emojis include:- 👍 Thumbs up
- ❤️ Love
- 😂 Laugh
- 😮 Surprise
- 👎 Thumbs down
- 🎉 Celebrate
- 💔 Sad
- 🔥 Fire
- 🤔 Thinking
- 👏 Applause
More emoji options may be available depending on your platform.
Viewing Reactions
Activity Tab
All reactions appear in the Activity tab:- Open video share page
- Click Activity tab
- View reactions mixed with comments
- Filter by reactions only (toggle)
Timeline Display
Reactions show on the video timeline:- Markers: Small indicators on progress bar
- Counts: Number shows how many reactions at that moment
- Hover: See breakdown of emoji types
- Click: Jump to that moment
Reaction Stamps on Video
When enabled, floating reaction stamps appear:- Show during playback at the moment reactions were added
- Display emoji and count
- Fade in and out smoothly
- Don’t obstruct main content
Video owners can disable reaction stamps in video settings if they’re distracting.
Reaction Analytics
Track reaction engagement:Total Reactions
- Count of all emoji reactions
- Breakdown by emoji type
- Reaction rate (reactions per view)
Popular Moments
Identify video moments with most reactions:- Peaks show engaging content
- Clusters indicate memorable scenes
- Use data to improve future videos
Reaction Heatmap
Visualize reaction distribution:- Timeline heatmap shows reaction density
- Brighter colors = more reactions
- Identify high-engagement sections
Reactions vs Comments
- When to Use Reactions
- When to Use Comments
Best for:
- Quick emotional responses
- Showing appreciation
- Highlighting funny moments
- Agreement/disagreement
- Celebrating wins
- No explanation needed
Managing Reactions
For Video Owners
Reaction management options in video settings.
Disable Reactions
- Go to video settings
- Find Reactions section
- Toggle Allow reactions to Off
- Save changes
- Existing reactions are hidden
- New reactions cannot be added
- Can be re-enabled anytime
Hide Reaction Stamps
Keep reactions but hide visual stamps:- Video settings → Reactions
- Toggle Show reaction stamps to Off
- Reactions still trackable in Activity tab
Reaction Etiquette
Reaction Timestamps
Precise Timing
Reactions capture:- Exact second when emoji was added
- Video playback position
- Millisecond precision
Clicking Reaction Timestamps
Jump to reactions:- View reactions in Activity tab
- Click the timestamp on any reaction
- Video seeks to that moment
- Replay the scene that triggered the reaction
Anonymous Reactions
Reactions are semi-anonymous:- No author names: Only emoji is shown
- Aggregated counts: Multiple reactions combined
- Privacy-friendly: No personal data exposed
Unlike comments, reactions don’t show who reacted. They’re designed for quick, low-friction engagement.
Reactions in Embeds
Reactions work in embedded videos:- Viewers can react on embedded players
- Reaction counts sync across embed and main page
- Timestamps work the same
- Subject to video privacy settings
Embeds can have reaction stamps disabled separately from main page.
Best Practices for Creators
Encourage Reactions
- Call-to-action: Ask viewers to react
- Engage back: Acknowledge reaction trends
- Create moments: Build suspense or humor to trigger reactions
Analyze Patterns
- Identify which content types get most reactions
- See if certain topics resonate
- Find your most engaging moments
- Replicate successful patterns
Use with Comments
Combine both features:- Reactions for quick feedback
- Comments for detailed discussions
- Both add to engagement metrics
- Complement each other
Technical Implementation
Reaction Data Structure
Reaction Object
API Access
Fetch reactions via API:Get Reactions
API access available for Cap Pro users. Contact support for documentation.
Reaction Limits
Per User
- No limit on total reactions
- Can react multiple times per video
- Can use different emojis
- No cooldown period
Per Video
- Unlimited reactions supported
- Performance optimized for high counts
- Aggregation keeps interface clean
Mobile Experience
Reactions are mobile-optimized:- Touch-friendly: Large tap targets
- Native emojis: Uses device emoji set
- Quick access: Reaction button always visible
- Responsive: Adapts to screen size
Reaction Notifications
Creators can be notified:- First reaction milestone (e.g., 10, 50, 100)
- Unusual reaction spikes
- High-engagement moments
Privacy Considerations
Data Collected
- Emoji type
- Timestamp
- Creation date/time
- No personal information
Who Can See
- Anyone with video link (if unlisted)
- Password required if video is protected
- Not visible if video is private
Reactions inherit video privacy settings automatically.
Integration Features
With Chapters
- Reactions grouped by chapter
- See which chapters get most engagement
- Navigate reactions by section
With Transcripts
- Reactions aligned with transcript text
- Find what was said during reaction moments
- Context for engagement spikes
With Analytics
- Reaction data in engagement metrics
- Heatmaps show popular moments
- Compare reaction vs comment engagement
Troubleshooting
Cannot add reactions
Cannot add reactions
- Ensure you’re signed in to Cap
- Check that reactions are enabled for video
- Verify video is not set to private (without access)
- Try refreshing the page
Reactions not appearing
Reactions not appearing
- Reactions may be disabled by owner
- Check video privacy settings
- Clear browser cache
- Try different browser
Reaction stamps are distracting
Reaction stamps are distracting
- Video owner can disable stamps in settings
- Use theater or fullscreen mode
- Stamps automatically reduce on mobile
Wrong emoji selected
Wrong emoji selected
- Can’t edit reactions once posted
- Can add another reaction at same timestamp
- Aggregate counts include all reactions
Planned Enhancements
The Cap team is continuously improving the reactions feature. Check the roadmap for upcoming features.Keyboard Shortcuts
Quick reactions while watching:- R: Open reaction picker
- 1-9: Quick-select preset emojis
- Escape: Close picker
Use Cases
Tutorials
- 👍 for helpful tips
- 🤔 for confusing parts
- 👏 at end of sections
Entertainment
- 😂 for funny moments
- 😮 for plot twists
- ❤️ for emotional scenes
Product Demos
- 🔥 for impressive features
- 🎉 for launch moments
- 👍 for good explanations
Presentations
- 👏 for key points
- 🤔 for complex topics
- 👍 for agreement
Next Steps
Comments
Learn about timestamped comments
Analytics
Track reaction engagement