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Prism uses Appwrite for authentication. You can sign up and sign in with an email address and password, or with your Google account. All new accounts are automatically assigned the Free plan.

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Sign up

1

Open the registration page

Navigate to /auth/register or click Sign up on the login page.
2

Fill in your details

Enter your Full Name, Email Address, and a Password. Your password must be at least 8 characters long.
3

Create your account

Click Create Account. Prism creates your account, assigns you the Free plan, and redirects you to the login page.
4

Sign in

Sign in with your new email and password to reach your dashboard.
After successful registration, you are redirected to the login page rather than signed in automatically. Sign in once with your new credentials to start your first session.
All new accounts — regardless of sign-up method — are automatically assigned the Free plan (10 documents, 5 GB storage). See Plans and limits to compare plans and learn how to upgrade.

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Log in

1

Open the login page

Navigate to /auth/login.
2

Enter your credentials

Type your Email Address and Password.
3

Stay signed in (optional)

Check Remember me for 30 days to keep your session active across browser restarts.
4

Sign in

Click Sign In. A successful login takes you directly to your dashboard.
If Google sign-in fails, Prism redirects back to the login page with the message: “Google sign in failed. Please try again.” This can happen if you close the consent screen or deny permissions. Try again or use email and password instead.

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Log out

To end your session, open the Profile or Settings panel from the dashboard and click Log out. Prism deletes the current session on the server, so your account cannot be accessed from that browser until you sign in again.

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Password reset

If you forget your password, click Forgot? next to the password field on the login page. Follow the instructions sent to your email address to reset your password and regain access.

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Account security

End-to-end encryption

All documents and data stored in Prism are protected with end-to-end encryption. This applies to every plan — Free, Pro, and Enterprise.

Complete data privacy

Your documents are private to your account. Prism does not share your files or their contents with other users or third parties.

Scoped storage access

Each file in storage is permission-scoped to your user ID. Only your authenticated session can read, write, or delete your documents.

Session management

Prism manages sessions through Appwrite. Logging out immediately invalidates the current session token on the server.

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Frequently asked questions

Email changes are not available through the Prism UI at this time. If you need to update your email, contact support with your account details. If you signed up with Google OAuth, your email is tied to your Google account and follows any changes made there.
Deleting your account removes your uploaded documents from storage and your session data from Prism’s database. Embedded vectors associated with your documents are also removed from the vector index. Once deleted, this data cannot be recovered.
No. All search and chat queries are scoped to your account — you can only find and interact with documents you have uploaded. Prism does not expose your documents or embeddings to other users, and does not use your content to train models.

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