Discord Ticket Bot is an open-source, self-hosted Python bot that brings a full ticket management system to your Discord server. Powered byDocumentation Index
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discord.py and the Discord Components Library, it uses interactive buttons and select menus so members can create private support channels without any slash-command friction.
Introduction
Learn what Discord Ticket Bot is and how it works under the hood.
Quickstart
Clone the repo, install dependencies, and have the bot running in minutes.
Configuration
Set your category, logs channel, staff role, and embed color.
Bot Commands
Full reference for every command and interaction the bot handles.
How It Works
Register Your Bot
Create a Discord application, add a bot account, and invite it to your server with the required permissions.
Configure the Bot
Open
main/main.py and fill in your category ID, logs channel ID, staff role ID, and bot token.Key Features
Interactive Ticket Creation
Members click a single button to open a ticket — no commands to remember.
Ticket Categories
Select menus let users choose Question, Help, or Report before a channel is created.
Scoped Channel Permissions
Each ticket channel is visible only to the ticket creator and your staff role.
Staff Notifications
A built-in Call Staff button pings your staff role directly inside the ticket channel.
Confirmed Close Flow
Closing a ticket requires confirmation, preventing accidental deletions.
Ticket Logs
Every closed ticket is automatically logged in a dedicated channel with closer details.