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The Users panel allows you to manage all registered users, assign roles, and control access to the admin panel.

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Accessing Users

Navigate to Admin Panel > Users to view all registered users in the system. The users table displays:
  • User name with “Tú” (You) badge for your account
  • Email address
  • Phone number
  • Current role (Cliente/Admin)
  • Registration date
  • Available actions

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User Roles

CompuTécnicos has two user roles:

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Cliente (Customer)

  • Can browse products and make purchases
  • Can view their own order history
  • Can leave product reviews
  • No access to admin panel
  • Default role for new registrations

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Admin (Administrator)

  • Full access to admin panel
  • Can manage products, orders, inventory
  • Can create and edit other users
  • Can view all system data
There are two types of admin accounts:
  • Principal Admin (Main Admin): Can create other admins and has full permissions
  • Regular Admin: Cannot modify other admin accounts

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Creating a New User

1

Open New User form

Click the + Nuevo usuario (New user) button in the top right.
2

Enter basic information

  • Nombre (Name): User’s full name (required)
  • Email: User’s email address (required, must be unique)
  • Teléfono (Phone): Contact phone number (optional)
  • Dirección (Address): Shipping/billing address (optional)
3

Assign role

Select Rol:
  • Cliente (Customer): Default for regular users
  • Admin (Administrator): Only visible to principal admins
4

Set password

  • Contraseña (Password): Enter a secure password (required)
  • Repetir contraseña (Repeat password): Confirm password (required)
  • Both passwords must match
5

Save user

Click Registrar (Register) to create the user account.
Only principal admins can create admin accounts. If you’re a regular admin, the Admin role option won’t appear in the dropdown.

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Editing User Information

1

Click Edit

Click the Editar (Edit) button next to the user you want to modify.
2

Update details

Modify any of the following:
  • Name
  • Email
  • Phone
  • Role (if permitted)
  • Address
3

Change password (optional)

To reset the user’s password:
  • Enter a new password in Nueva contraseña
  • Confirm it in Repetir contraseña
  • Leave both fields blank to keep the existing password
4

Save changes

Click Guardar cambios (Save changes) to update the user account.
Password fields can be left blank when editing. This preserves the user’s existing password without requiring you to know or reset it.

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Changing User Roles

There are two ways to change a user’s role:

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Quick Role Change

  1. Locate the user in the table
  2. Click the Rol dropdown in their row
  3. Select the new role (Cliente or Admin)
  4. The role is automatically updated

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Via Edit Form

  1. Click Editar (Edit) on the user
  2. Change the Rol dropdown
  3. Click Guardar cambios (Save changes)
Role change restrictions:
  • You cannot change your own role
  • Regular admins cannot change another admin to Cliente or vice versa
  • Only principal admins can promote users to Admin or demote admins

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Deleting Users

1

Click Delete

Click the Eliminar (Delete) button next to the user.
2

Confirm deletion

A confirmation dialog appears showing the user’s name.
3

Complete deletion

Click Sí, eliminar (Yes, delete) to permanently remove the user account.
Deletion restrictions:
  • You cannot delete your own account
  • Regular admins cannot delete other admin accounts
  • Deleting a user is permanent and removes:
    • User account and login credentials
    • Associated order history
    • User reviews and data
  • This action cannot be undone

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Permission Levels

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Principal Admin Can:

  • ✅ Create, edit, and delete all users
  • ✅ Create new admin accounts
  • ✅ Change any user’s role
  • ✅ Modify other admin accounts
  • ✅ Full system access

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Regular Admin Can:

  • ✅ Create and edit customer (Cliente) accounts
  • ✅ Delete customer accounts
  • ❌ Create admin accounts
  • ❌ Edit other admin accounts
  • ❌ Delete admin accounts
  • ❌ Change their own role

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Customer (Cliente) Can:

  • ❌ No access to user management
  • ❌ No access to admin panel

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User Account Features

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Account Identification

  • Your own account shows a blue Tú (You) badge
  • Your account has disabled action buttons (cannot edit/delete yourself)
  • The role dropdown is disabled for your account

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Registration Tracking

The Registro (Registration) column shows when each account was created in DD/MM/YYYY format.

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Contact Information

Phone and address fields help with:
  • Order fulfillment and delivery
  • Customer communication
  • Account verification

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Security Best Practices

Password policies:
  • Use strong passwords with mixed characters
  • Don’t reuse passwords across accounts
  • Change default passwords immediately
  • Consider using a password manager
Admin account management:
  • Limit the number of admin accounts
  • Only grant admin access when necessary
  • Use regular customer accounts for testing purchases
  • Review admin accounts periodically
User data privacy:
  • Only collect necessary customer information
  • Protect customer email addresses
  • Don’t share user data without consent
  • Comply with data protection regulations
Principal admin security:
  • The principal admin account has full system access
  • Keep principal admin credentials extremely secure
  • Use two-factor authentication if available
  • Log out when not using the admin panel

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User Management Tips

Customer support:
  • Use the edit function to update customer addresses for delivery
  • Reset passwords for customers who forget them
  • Verify email addresses before making changes
Role assignment:
  • Start new employees as customers to train them
  • Promote to admin only after proper training
  • Document who has admin access and why
Account cleanup:
  • Periodically review inactive accounts
  • Remove duplicate registrations
  • Deactivate or delete former employee admin accounts

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Viewing User Statistics

The top of the Users panel shows:
  • Total users: Badge displaying total registered accounts
  • User count includes both customers and admins
For detailed user activity reports, order history, and purchase analytics, see the main Dashboard or integrate with analytics tools.

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