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Tickets are the core operational documents in the AVU collection system. Each ticket represents a single collection event, capturing all required information for traceability, compliance, and billing.

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What Are Collection Tickets?

A collection ticket is an official document that records:
  • The generator (client) from whom material was collected
  • The quantity of AVU collected (in liters)
  • The material state (Filtrado, Bruto, or Mezcla)
  • The collector who performed the pickup
  • The vehicle used for collection
  • The date and location of collection
Tickets serve as legal proof of service, support environmental compliance reporting, and enable accurate billing and inventory tracking.

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Automatic Ticket Numbering

Every ticket receives a unique, sequential number following the format: 
AV-[STATE]-[YEAR]-####
Example: AV-ARAGUA-2026-0042 Where:
  • AV: Company prefix (Alternativa Verde)
  • STATE: State code from the collection center (e.g., ARAGUA, CARABOBO)
  • YEAR: Four-digit year
  • ####: Sequential number starting from 0001 each year
Ticket numbers are generated automatically when you save a ticket. You’ll see a preview of the expected number on the form, but the final number is assigned by the system to ensure uniqueness.

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Creating a New Ticket

Navigate to Nuevo Ticket from the dashboard or main menu.
1

Select Generator

Choose the client/generator from the dropdown list. Generators are sorted alphabetically and show their sector for easy identification.Field: “Seleccionar Cliente / Generador”
2

Enter Load Details

Fill in the collection information:
  • Cantidad Recolectada: Volume in liters (decimals accepted, e.g., 150.5)
  • Estado del Material: Choose one:
    • Filtrado: Filtered, clean oil
    • Bruto: Raw, unfiltered oil
    • Mezcla: Mixed quality
3

Specify Logistics

Select the collection crew and vehicle:
  • Recolector: The staff member who performed the collection
  • Vehiculo: The vehicle used (automatically defaults to your primary vehicle)
  • Fecha de Recolección: Date of pickup (defaults to today)
4

Save and Print

Click “Guardar y Ver Ticket” to create the ticket and open the print preview

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Ticket Form Fields

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Generator Information

FieldDescriptionRequired
Seleccionar Cliente / GeneradorDropdown of all active generatorsYes

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Load Information

FieldDescriptionRequired
Código de TicketAuto-generated ticket numberAuto
Tipo de MaterialFixed: “Aceite Vegetal Usado (AVU) - No Peligroso”Auto
Cantidad Recolectada (Litros)Volume collected, accepts decimalsYes
Estado del MaterialRadio buttons: Filtrado, Bruto, MezclaYes

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Logistics Information

FieldDescriptionRequired
RecolectorStaff member from active collection centerYes
VehiculoFleet vehicle or manual plate entryYes
Fecha de RecolecciónDate picker, defaults to todayYes
You must configure an active collection center in Settings before creating tickets. The collector list is pulled from the active center’s staff roster.

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Material States Explained

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Filtrado (Filtered)

  • Clean, pre-filtered oil
  • Free from food particles and sediment
  • Ready for processing with minimal preparation
  • Highest quality rating

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Bruto (Raw)

  • Unfiltered oil straight from fryer/container
  • May contain food particles and sediment
  • Requires filtering before processing
  • Most common state for small restaurant collections

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Mezcla (Mixed)

  • Combination of filtered and raw oil
  • Variable quality within the same batch
  • Common in bulk collections from large generators
Document the material state accurately for processing planning and quality control. This information helps the processing facility prepare appropriate equipment.

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Editing Tickets

To modify an existing ticket:
  1. Navigate to Historial (History)
  2. Find the ticket you want to edit
  3. Click the edit icon (rotated chevron)
  4. Modify the fields as needed
  5. Click “Guardar y Ver Ticket” to save changes
Editing a ticket preserves its original ticket number. The system tracks edit timestamps internally for audit purposes.

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Printing Tickets

Tickets can be printed from multiple locations:
  • After Creation: Automatically opens print preview
  • From Dashboard: Click any ticket in the “Últimos Tickets” widget
  • From History: Click the printer icon next to any ticket
The printed ticket includes:
  • Company logo and information
  • Unique ticket number
  • Generator details (name, RIF, address, sector)
  • Collection details (date, quantity, material state)
  • Collector and vehicle information
  • Official declaration text
  • Signature blocks for generator and collector

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Deleting Tickets

Deleting tickets is irreversible and should be done with caution. Deleted tickets cannot be recovered.
To delete a ticket:
  1. Go to Historial
  2. Find the ticket to delete
  3. Click the red delete (X) button
  4. Confirm the deletion warning
The ticket is permanently removed from:
  • The history view
  • Dashboard statistics
  • Export reports
  • All analytics

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Ticket Workflow Summary

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Best Practices

Create tickets as soon as possible after pickup to ensure accurate date/time recording and prevent data entry backlogs.
Double-check that you’ve selected the correct generator, especially for clients with similar names or multiple locations.
The material state affects processing requirements and pricing. Be consistent in your classifications.

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Validation Rules

The system enforces these validation rules:
  • ✅ Generator must be selected
  • ✅ Quantity must be greater than zero
  • ✅ Material state must be selected
  • ✅ Collector must be selected (requires active collection center)
  • ✅ Vehicle must be selected or plate entered
  • ✅ Collection center must be configured in app settings

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