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Bedrock Chat provides comprehensive administrative features for managing users, bots, and monitoring system usage. Administrators have access to specialized tools for governance, analytics, and system-wide configuration.

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Administrator Access

To access administrative features, users must be members of the Admin group in Amazon Cognito. This can be configured via:
  • AWS Management Console > Amazon Cognito User Pools
  • AWS CLI
The User Pool ID can be found in CloudFormation > BedrockChatStack > Outputs > AuthUserPoolIdxxxx.

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Key Administrative Capabilities

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Bot Management

Administrators can:
  • Mark public bots as “Essential” to feature them in the bot store
  • View all published bots and their API configurations
  • Monitor bot usage and analytics
  • Manage bot visibility and pinning order
  • Access bot knowledge base configurations

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User Management

Administrators can:
  • View all users and their usage patterns
  • Monitor user costs and token consumption
  • Access user conversation history
  • Review user prompts for quality and compliance
  • Assign users to permission groups

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Analytics & Monitoring

Administrators have access to:
  • Bot usage analytics with query counts and unique users
  • Cost allocation per user and bot
  • Satisfaction metrics and feedback
  • Popular queries for each bot
  • Usage trends over time

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Audit & Compliance

The platform provides:
  • Comprehensive audit logging of admin actions
  • User activity tracking
  • Resource modification trails
  • Conversation data export via Amazon Athena
  • Feedback loop for analyzing LLM outputs

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API Endpoints

All administrative API endpoints are prefixed with /admin/ and require admin authentication:
  • /admin/published-bots - Get all published bots
  • /admin/public-bots - Get public bots with usage data
  • /admin/users - Get all users with usage metrics
  • /admin/bot/{bot_id} - Get bot details and analytics
  • /admin/costs/summary - Get cost summary and allocation
  • /admin/audit-logs - Access audit logs

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Data Export & Analysis

Conversation logs are exported to Amazon S3 from DynamoDB and can be queried using Amazon Athena. This enables:
  • Custom analytics and reporting
  • Compliance auditing
  • Feedback analysis
  • Usage pattern identification
Exported data is refreshed hourly, so the latest conversations may not be immediately available in analytics.

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Next Steps

User Management

Learn about user groups and permissions

Bot Management

Manage bots and essential bot features

Analytics

View usage analytics and cost allocation

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