What is a Changelog?
A changelog is a chronological feed of product updates published to your users. Each entry documents what changed, why it matters, and (optionally) links back to the original feature requests or feedback posts. Changelogs help you:- Communicate value by showcasing continuous improvement
- Build trust by demonstrating you listen to feedback
- Drive engagement with new feature announcements
- Reduce support burden by proactively sharing updates
- Close the feedback loop by linking to requests that got built
Changelog Structure
Changelog Entries
Each changelog entry includes:- Title: Clear, user-friendly description of the update
- Content: Rich text with formatting, images, code blocks, lists
- Summary: Brief excerpt for listings and social sharing
- Cover Image: Optional visual (screenshot, diagram, graphic)
- Tags: Categorization labels (e.g.,
feature,improvement,bug-fix) - Published Date: When the update went live
- Author: Team member who created the entry
Entry Status
Draft: Work-in-progress, visible only to workspace members Published: Live and visible to all users on your changelog Drafts let you prepare entries ahead of time and publish when ready.Creating Changelog Entries
From the Changelog Dashboard
- Navigate to workspace settings → Changelog
- Click “Create Entry”
- Fill in the changelog editor:
- Enter a descriptive title
- Write content using the rich text editor
- Add a cover image (optional)
- Select relevant tags
- Set publish date (now or schedule for later)
- Save as draft or publish immediately
Rich Text Editor
The changelog editor supports:- Formatting: Bold, italic, underline, strikethrough
- Headings: H2, H3, H4 for structure
- Lists: Bulleted and numbered lists
- Links: Inline and reference-style links
- Images: Inline images with captions
- Code: Inline code and code blocks with syntax highlighting
- Blockquotes: Highlighted quotes or callouts
- Embeds: YouTube videos, tweets (coming soon)
Cover Images
Upload eye-catching cover images:- Supported formats: JPG, PNG, GIF, WebP
- Recommended size: 1200x630px (optimized for social sharing)
- Stored securely in cloud storage
- Displayed at the top of entries and in previews
Cover images improve engagement and make entries more shareable on social media.
Organizing Changelogs
Tags
Categorize entries with tags for easy filtering: Common tag examples:new-feature: Major new capabilitiesimprovement: Enhancements to existing featuresbug-fix: Resolved issuesperformance: Speed and efficiency updatesmobile: Mobile app specific updatesapi: Developer/API changessecurity: Security patches and improvements
Filtering
Users can filter your changelog by:- Tags: Show only entries with specific tags
- Date Range: View updates from specific time periods
- Search: Full-text search across titles and content
Chronological Order
Entries are displayed newest-first by default. Users scroll down to see older updates. Each entry shows:- Publish date (relative or absolute)
- Title and summary
- Tags
- Author (optional)
Publishing Workflow
Draft → Review → Publish
- Draft: Create and refine content
- Review: Share draft link with team for feedback
- Edit: Make revisions based on review
- Publish: Set status to published
Scheduled Publishing
Schedule entries to publish at a specific date/time:- Align with product releases
- Coordinate with marketing campaigns
- Publish during peak user hours
Edit Published Entries
Update published entries anytime:- Fix typos or errors
- Add additional details
- Update status of ongoing rollouts
- Append follow-up information
Linking to Feedback
From Roadmap Items
When you complete a roadmap item:- Create a changelog entry
- In the editor, reference the original post
- System automatically links the entry to the post
- Users who voted on the post get notified
Feedback-Driven Entries
Structure entries to highlight user impact:Changelog Display
Public Changelog Page
Your changelog is accessible at:yourworkspace.featul.com/changelog- Custom domain:
feedback.yoursite.com/changelog
- All published entries (drafts hidden)
- Tag filters
- Search functionality
- RSS feed subscription link
Embedding Changelogs
Embed your changelog on your main website:Email Digests
Send automated changelog digests:- Weekly summary of new entries
- Monthly roundup
- Instant notifications for major releases
Changelog Best Practices
Entry Templates
New Feature
Bug Fix
Improvement
Advanced Features
Import from External Sources
Automatically create changelog entries from: GitHub Releases:- Connect your GitHub repo
- Auto-import release notes
- Sync tags and version numbers
- Import from Notra changelog tool
- Preserve formatting and structure
- One-time or continuous sync
Imported entries are created as drafts. Review and publish manually to ensure quality.
Bulk Operations
Manage multiple entries efficiently:- Bulk Delete: Remove multiple draft entries
- Bulk Tag: Apply tags to multiple entries
- Bulk Publish: Publish several drafts at once
- Export: Download entries as JSON or Markdown
Version Tagging
Tag entries with version numbers:- Matches semantic versioning (e.g.,
v1.2.3) - Groups related entries by release
- Generates version-specific changelog pages
- Useful for API versioning or mobile releases
Analytics
Track changelog engagement:- Views: How many users read each entry
- Time on Page: Average read time
- Click-through: Links clicked within entries
- Referrers: Where traffic comes from
- Popular Tags: Most-viewed categories
Notifications
User Subscriptions
Users can subscribe to changelog updates:- Email notifications for new entries
- RSS feed subscriptions
- In-app notification badges
- Weekly/monthly digest emails
Targeted Announcements
Send changelog entries to specific user segments:- Users who requested the feature
- Trial users (to demonstrate value)
- Enterprise customers (for their requested features)
- Beta testers (for experimental updates)
Social Sharing
Optimize entries for social media:- Open Graph tags: Rich previews on Facebook, LinkedIn
- Twitter Cards: Enhanced tweets with images
- Meta descriptions: Custom summaries for links
- Cover images: Eye-catching visuals (1200x630px)
- Twitter/X
- Product Hunt
- Slack communities
- Email newsletters
Next Steps
- Link changelog entries to Roadmap items
- Reference original Feedback Posts
- Engage users via Comments
- Encourage Voting on upcoming features