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Featul integrations help you stay on top of new feedback by sending notifications to the tools your team already uses. Connect Discord, Slack, or build custom integrations using our API.

Available Integrations

Featul currently supports the following integrations:

Webhook Integrations

Discord

Get instant notifications in your Discord server when new feedback is submitted

Slack

Receive feedback updates directly in your Slack workspace

Custom Integrations

API Integration

Build custom integrations using Featul’s type-safe API

Plan Requirements

Integrations are available on the following plans:
  • Starter Plan: Up to 1 integration per type (Discord + Slack)
  • Professional Plan: Up to 1 integration per type (Discord + Slack)
  • Free Plan: Integrations are not available
Each workspace can have one Discord integration and one Slack integration active at the same time.

How Integrations Work

Webhook Notifications

When a new feedback post is submitted to any board in your workspace, Featul automatically sends a notification to all active integrations. Each notification includes:
  • Post title and content preview
  • Board name
  • Post status
  • Author information
  • Direct link to the feedback post
  • Post image (if attached)

Real-time Updates

Notifications are sent in real-time as soon as feedback is submitted, ensuring your team never misses important customer input.

Permissions

Only workspace owners and administrators can manage integrations. This includes:
  • Connecting new integrations
  • Testing webhook connections
  • Disconnecting integrations
  • Viewing integration status

Getting Started

1

Choose Your Integration

Decide which service you want to connect - Discord, Slack, or build a custom integration
2

Upgrade Your Plan

Ensure your workspace is on the Starter or Professional plan
3

Connect the Integration

Follow the setup guide for your chosen integration
4

Test the Connection

Send a test notification to verify everything is working correctly

Next Steps

GitHub Integration

Set up Discord webhook notifications

API Integration

Build custom integrations with our API

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