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Documentation Index

Fetch the complete documentation index at: https://mintlify.com/Rahat-Pagecode/gitbook-competitions/llms.txt

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The Global Spinner is a site-wide prize wheel that gives eligible customers the chance to spin for coupon rewards, adding an element of excitement and spontaneity to every visit. Unlike competition-specific features, the Global Spinner operates across your entire platform — making it a powerful retention tool that encourages customers to return regularly for their next spin.

Configuring the Global Spinner

Find Global Spinner in the Admin menu to customise the spinner, determine who is eligible for it, and set the frequency of spins.

Setting Odds and Customisation

The Wheel tab allows you to choose the winning segments. The number of winning segments relative to total segments determines the probability of winning — for example, with 4 winning segments out of 10 total, customers have a 4 in 10 chance of winning.

Themes

Multiple visual themes are available to match the spinner’s appearance to your website branding.

Setting Up the Rewards

Rewards are set up as coupons — a simple way for customers to use them on their next order. Coupons are tied to the individual customer’s account and can only be used once.
You can set up multiple coupons and add weights to determine the probability of each one being awarded.
If you have one coupon, leave the weight as 1. If you have multiple different coupons, more valuable coupons should be given a lower weight than the others.

Weighted Rewards

Use weights to balance your reward pool. For example, a 5% Cashback coupon added with a weight of 3 has a higher chance of being won compared to a coupon with a weight of 1. This lets you offer a range of prizes while keeping the economics of your reward programme in check.
Coupons won through the Global Spinner are tied to the individual customer’s account and are single-use only — there is no risk of the same coupon being reused or shared.

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