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Documentation Index

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Winner History is a clean, focused dashboard that lists every instant prize winner one by one, making it straightforward to track outstanding prizes and keep your team aligned. Unlike order-clustered views, each win is shown individually, giving you a clear picture of exactly who has won what and what action — if any — still needs to be taken.

Tracking Instant and Main Prize Winners

The Winner History dashboard displays all instant prize winners in a single list. You can update the status of each win to reflect whether the prize has been paid or is still outstanding, helping you and your team stay on top of what needs to be processed. The dashboard is fully integrated with Instant Payouts, so you can see at a glance whether a winner has requested a manual payout, chosen a site credit alternative, or left their prize unclaimed. To view Main Prize winners, use the dropdown selector on the dashboard. Main prize winners appear in the same interface with the same status controls, so you can manage both instant and main prize payouts from a single location.

Updating Winner Status

Each entry in the Winner History has a status dropdown that you can update as you process prizes. Use this to mark wins as paid, dispatched, or any other status appropriate to your workflow, ensuring the whole team can see what has already been handled.

Tag System

The tag system lets you add short notes directly to individual instant win entries. Tags are visible to everyone on your team and sync instantly across all sessions, making it easy to leave quick context — for example flagging a prize as awaiting address confirmation or noting that a customer has been contacted.

Collaborating with Team Members

Winner History includes live syncing so that status updates made by one team member are reflected in real time for all other team members viewing the same page. This helps prevent duplicate prize payments and makes it easier for multiple people to work through a prize list simultaneously.

Viewing Extra Details

Clicking More Details on any winner entry opens a popup with additional information about that specific win. The fields shown in this popup depend on which plugins and features are active on your site — for example, if you have Payouts or Sales Reports enabled, relevant data from those integrations will appear here.

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