If you’re reporting a problem with a specific cut point entry in the catalog, use the ⚠️ report button directly on that entry instead of the contact form. Problem reports submitted that way go straight to the admin inbox and are tracked against the relevant record.
Using the contact form
The contact form is accessible from the app footer. Click Contáctanos in the footer navigation to open it.Open the contact form
Scroll to the bottom of the app and click Contáctanos in the footer. The contact form will open.
Enter your email address
Type a valid email address in the Correo Electrónico field. The team will use this address to reply to you.
Write your message
Enter your message in the Mensaje field. Be specific about what you need — include vehicle make/model if relevant, or your intended role if requesting an account.
What to contact us about
Account requests
Don’t have an account yet? Submit the contact form with your name, email, and role to request access. A Jefe will create your account and follow up with your credentials.
Data corrections
Found an error in a catalog entry but can’t use the ⚠️ report button? Describe the issue and the vehicle in your message so the team can locate and correct the record.
Technical support
Experiencing issues with the platform? Describe what you were doing, what you expected to happen, and what actually happened.
Suggestions
Have an idea for a new feature, a vehicle to prioritize, or a way to improve the platform? The team welcomes feedback from the installation community.